Privacy Policy

Last Updated: July 23, 2026

CONEX XPRESS, LLC, doing business as Conex Xpress ("Conex Xpress," "Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit conexxpress.com, request a quote, purchase or rent a container, communicate with us, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name
• Email address
• Telephone or mobile phone number
• Billing address
• Delivery address or container-placement location
• Container size, condition, rental, purchase, or customization preferences
• Information about delivery access, site conditions, and placement requirements
• Payment and transaction-related information
• Communications, questions, and customer-service requests
• Any other information you choose to provide

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, operating system, referring website, pages visited, and approximate location based on your IP address.

2. How We Collect Information

We may collect information when you:

• Submit a contact form or quote request
• Request information about a container
• Purchase, rent, or enter into a rent-to-own arrangement
• Schedule or coordinate a delivery
• Communicate with us by telephone, email, text message, website chat, or another method
• Opt in to receive SMS or email communications
• Interact with our website or online advertisements

3. How We Use Your Information

We may use the information we collect to:

• Respond to quote requests and inquiries
• Recommend containers, services, and delivery options
• Prepare and provide estimates or quotes
• Process purchases, rentals, rent-to-own arrangements, and payments
• Coordinate container delivery and placement
• Provide customer service and support
• Send order, account, scheduling, and delivery notifications
• Communicate regarding an existing or requested transaction
• Send promotional communications when you have separately consented to receive them
• Maintain and improve our website, services, and business operations
• Prevent fraud, misuse, security incidents, or unlawful activity
• Comply with applicable laws and enforce our agreements

4. SMS and Mobile Messaging

When you voluntarily provide your mobile phone number and affirmatively opt in to receive text messages, Conex Xpress may send you SMS or MMS messages related to your inquiry or relationship with us.

Messages may include:

• Quote confirmations and follow-ups
• Responses to customer questions
• Container availability and pricing information
• Order and account notifications
• Delivery scheduling and status notifications
• Customer-care communications
• Occasional promotional messages only when you have separately opted in to marketing messages

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to a message. After you send STOP, you may receive a one-time confirmation that you have been unsubscribed. You may reply HELP for assistance or contact Conex Xpress at 1-855-686-5554 or info@conexxpress.com.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier's network availability.

Mobile Information and SMS Consent

No mobile information will be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.

Your decision to opt in to SMS communications applies only to Conex Xpress and is not transferable to another business or organization.

5. How We May Disclose Information

We may disclose non-SMS personal information in limited circumstances, including:

• To service providers that help us operate our website, process payments, manage customer communications, provide technology services, or perform other services on our behalf
• To delivery providers or contractors when reasonably necessary to complete a requested container delivery or placement
• To professional advisers such as attorneys, accountants, insurers, and consultants
• To comply with a court order, subpoena, legal process, or governmental request
• To protect the rights, safety, security, or property of Conex Xpress, our customers, or others
• As part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

Service providers are permitted to use information only as necessary to perform services for us and are expected to safeguard that information.

The disclosures described above exclude text-messaging originator opt-in data and consent. SMS opt-in data and consent will not be disclosed to third parties for their own marketing or promotional purposes.

6. Sale of Personal Information

Conex Xpress does not sell personal information for monetary compensation. We do not sell or rent mobile phone numbers, SMS opt-in information, or messaging consent.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies that support website functionality, security, analytics, performance, and user experience.

Cookies are small files stored on your device. You may configure your browser to refuse or delete cookies. Disabling cookies may affect the operation of certain website features.

8. Payment Information

Payments may be processed by third-party payment processors. Conex Xpress generally does not store complete credit-card or debit-card information on its website servers. Payment processors handle payment information according to their own privacy policies and security practices.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, storage system, or security measure is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

11. Your Privacy Choices

Depending on applicable law, you may request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate personal information
• Delete certain personal information
• Stop sending marketing email communications
• Stop sending SMS communications

To make a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.

To unsubscribe from marketing emails, use the unsubscribe link included in the email. To stop text messages, reply STOP.

12. Third-Party Websites

Our website may contain links to websites operated by third parties. Conex Xpress does not control and is not responsible for the privacy, security, availability, or content of third-party websites. Review the privacy policies of any third-party website you visit.

13. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

14. Do Not Track Signals

Some browsers provide a "Do Not Track" setting. Because there is no universally accepted standard for responding to these signals, our website may not respond to every Do Not Track signal.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

CONEX XPRESS, LLC
DBA Conex Xpress
5327 HWY-280
Harpersville, AL 35078
United States

Phone: 1-855-686-5554
Email: info@conexxpress.com
Website: conexxpress.com